Restaurant Customer Feedback Features
Collect & analyze customer feedback and make informed decisions for a stellar guest experience.
Customer Reviews
- Show your customers that you care by taking their feedback.
- Get rid of paper-based feedback forms and simplify the feedback taking system.
- Customer data captured from the Feedback gets automatically synced with the POS.
- Run Loyalty Programs and offers based on the customers’ order preferences.
- View customers’ entire order and feedback history.
Keep your finger on the pulse from anywhere.
Sign in to your dashboard or Point of Sale to manage customer feedback and see how things are going at your business, no matter where you are.
Detailed reports
- View detailed reports of the feedback received from the customers.
- Analyze item-based reports and compare the popularity of the items in the menu.
- Explore what your customers like and dislike about your restaurant based on their feedback.
Specific Feedback
- Acquire specific feedback of the items ordered, the ambiance of the restaurant, and the service provided to get an overall review of your customer service.
- Your customers want to give feedback – both good and bad. POS give them a simple mechanism to help them to help you.
- Get precise reviews of each item ordered by the customers. Measure the performance of the menu item based on customer feedback.